Contact Us
Customer Service
Our team can assist with product details, dimensions, materials, orders, shipping, tracking, returns, and product-care questions.
Email: service@suloare.com
Website: suloare.com
Customer Support Hours
Monday–Friday
9:00 AM–6:00 PM Eastern Time
We aim to respond within 1–2 business days. Response times may be longer during public holidays, promotions, or periods of unusually high demand.
For Product Questions
When asking about a product, include its name and explain how you intend to use it.
Our team can provide general information concerning:
- Product dimensions
- Tabletop features
- Folding mechanism
- Materials
- Included accessories
- Cup holders or storage compartments
- General cleaning and care
- Product weight and stated load guidance
Always refer to the product page and included instructions for specific limits.
For Order Questions
Include:
- Order number
- Customer name
- Email address used at checkout
- A brief description of the request
For damaged, incorrect, or incomplete products, attach clear photographs of the product, affected component, packaging, and shipping label.
Return Address Reminder
Do not send a return to the registered business address without authorization. Approved returns must follow the return instructions supplied by our support team.
Company Information
Suloare is operated by HONGKONG LIWEN LIMITED.
Website: suloare.com
Email: service@suloare.com
Registered Business Address
HONGKONG LIWEN LIMITED
FLAT A516 5/F
EFFICIENCY HOUSE
35 TAI YAU STREET
SAN PO KONG
KL